How We Use Your Information
In short: We use the information that we collect to conduct our business and to provide you with the best possible products, services, and experiences. Which results in a combination of any or all of the information that we collect or obtain. Examples of how we use information include:
◈ To provide you with products and services, such as: to fulfill your orders and process your payments; process, maintain, and service your account(s) and memberships; and to provide you with products and services that we think you will like;
◈ To respond to you, such as when you: place an order; call us; make a request or inquiry; enter a contest or sweepstakes; complete a survey; or share a comment or concern;
◈ For personalization of your experiences with us, including to: remember your interests and preferences; customize the products and services we share with you; facilitate your interactions with our stylists and salespeople; track and categorize your activity and interests on our websites and mobile applications, including by identifying the different devices you use; and to enrich your experience on our websites, and through our mobile applications;
◈ For marketing and advertising, such as: to send you marketing and advertising communications; and to customize the marketing and advertising that we show you (we offer choices about marketing and advertising as noted in the "Your Choice" section below);
◈ For analytics, such as: to understand how you use our websites and mobile applications; understand how you shop with us; determine the methods and devices used to access our websites and mobile applications; and improve our websites and mobile applications;
◈ For our business purposes, such as: to operate and improve upon our business and lawful business activities; to maintain our programs, accounts, and records; for research; to determine your satisfaction with our products and services; to detect and prevent fraud or misuse of our services; and for any other business purpose that is permitted by law;
◈ For legal and safety purposes, such as to: defend or protect us, our customers, you, or third parties, from harm or in legal proceedings; protect our rights; protect our security and the security of our customers, employees, and property; respond to court orders, lawsuits, subpoenas, and government requests; address legal and regulatory compliance; and notify you of product recalls or safety issues.
◈ Anonymity
◈ Where possible, we will allow you to interact with us anonymously. However, to perform many of our services and functions we may need your name and contact information.